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Reviews of Absolute Air Services, LLC


(Based on 108 rated reviews)


Product or service reviewed: Ductless Mini Split System

Stephen Feinstein arrived on time and provided a comprehensive assessment of our needs. He patiently assisted us with the system layout and related financing. I highly recommend him and would work with him again.

Fred Baker
East Hampton, CT


Product or service reviewed: Mini splits

Crew was friendly, on time, knowledgeable and professional. Would work with them again in a heartbeat.



Product or service reviewed: Central AC and new furnace

I asked Absolute Air to replace my 15 yr old furnace and use the existing ducts to put in central AC. All the service people who came (Ryan, Nelson, John and Eric) were prompt to show up and all were friendly and professional. The job was scheduled only a week after Ryan and Nelson inspected my old system and I now have a great system. I learned a lot about how poorly the "old" furnace had been installed and am more than happy with how quietly the new furnace runs. I can't say enough about how good this company is--they were recommended to me by a friend. I would recommend Absolute Air to anyone.

Alex D. Cielo


Product or service reviewed: Replaced valves, recharged system and worked out issues.

Jeff wrong out system after replacing valve and ensured all was working perfectly. Took extra care and paid attention to details. Very knowledgeable on the system and acted very professionally. Very happy with service call.

John McCartney
Portland, CT


Product or service reviewed: Mitsubishi Minisplit AC

Just had a mini split Ac unit installed crew was great very professional, pleasant and neat. thank you

John Brogden


Product or service reviewed: Service

James did a great job. Very professional and knowledgeable.

Elizabeth Rosenberg
Rocky Hill


Product or service reviewed: New HVAC System

Absolute Air is an exceptional company. They responded quickly to my inquiry and had someone at my home within a couple days to explain their services. They were very pleasant to speak with on the phone or in person. Jeff and Alex were my installers. They went above and beyond to make sure I was happy with the installation. They arrived promptly every morning and worked tirelessly throughout the day. They updated me every day on how the installation was going. They found many errors in my current ductwork from the previous owners DIY repairs and fixed all the problems even though some were outside their job expectations. They were very knowledgeable about HVAC systems and answered any questions I had. I would definitely have Absolute Air take care of all my HVAC needs now or in the future.

Laurie Cimino
Oakdale, CT


Product or service reviewed: Purchased a heat pump system

John came for service and was very professional. He found a problem and called for Stephen to come over.Stephen provided me insight and options that worked for me.Excellent, excellent, excellent!

Paula S
Middletown, CT


Product or service reviewed: Heat Pump, Gas Furnace, Gas Water Heater

The installation crew Jeff, Chris, and Dylan did an excellent job installing our recent purchase. They worked very well together, were neat and respectful of our property.

Jane T
East Hampton, CT


Product or service reviewed: Propane Boiler and Mitsubishi wall unit heat/AC

We couldn't be happier with the overall service for the two jobs that we just had done. Jeff installed our new boiler. He explained everything in detail that he was going to do. When he was done, he went over it all again, as my husband has many questions. He was so patient and thorough and didn't rush through it at all. Our workroom was spotless when he left. A few weeks later we had Mike and Evan come to install the Mitsubishi. They were both equally nice, knowledgeable, patient and kind. They left the place spotless and spent extra time going over the phone apps with us. We are very happy that we chose Absolute Air Service. A total pleasure to work with.

Elizabeath A.
Middle Haddam, CT


Product or service reviewed: Mini Split

We had Absolute Air come out and install a mini split in our basement. They were on time, very professional and did a wonderful job. Joe and Jeff did the install, Checked with us when they had questions about the install placement and we are very happy with the work they did. It looks great and we would highly recommend them. They left everything very neat and clean and were a pleasure to work with.

Rick & Cindy
Cromwell, CT


Product or service reviewed: service

Office staff, and service technician Ryan are excellent. The office keeps you informed of the service schedule time of the appointment. Yearly maintenance was performed. The technician is a professional with great work ethics.

Jim D.
Newington, Ct


Product or service reviewed: Furnace restart and check

Joe came out and did a great job getting my furnace my running again. He was honest about my equipment, efficient in doing the work, and very pleasant to speak with.

Stacie Seidman
Chester, CT


Product or service reviewed: HVAC system

Joe came out first and diagnosed the issues with the system. Explained our options. He was thorough, patient and understanding. And very caring of our situation!When it was apparent we needed a new system Steve came over, explained our options clearly and helped us work through what was needed.They also provided us with heaters until the installation. Again much appreciated!Joe and Dylan arrived promptly for the installation which took 2 days. They were knowledgeable, professional and kept us updated throughout the process.They respected us as well as our home which is so appreciated.Thank you to everyone for a great job! Already referred to family member!

Joe Carta
Middletown Ct


Product or service reviewed: New furnace

Just wanted to write and say my housemate and I had a great experience with Absolute Air. From James and our first contact and Lori in the office and finally our crew ( Chris, Joe, and Franki) that replaced the furnace. Everyone was professional, kind, courteous, and very friendly. Everything went smoothly and now we are prepared for whatever the winter brings. Thanks Absolute Air. We will recommend you in the future!

Jodi K
West Hartford, CT


Product or service reviewed: HVAC System replaced/upgraded with heat pump & high efficiency furnace

During the hottest part of this summer, our 18 year-old central air system decided to give up the fight. Based on the age, we decided to replace the system. An appointment was promptly scheduled and Paul inspected the system and recommended conversion to a heat pump. He explained all of the benefits including rebates and patiently answered all of our questions. He was a wonderful sales representative. Our install was promptly scheduled with Lori's assistance, and the install team was terrific. A special shout out to Jeff and Nelson. They were timely, professional, worked very well together, respected our home, and had us up and running in 2 days. This has been a great experience. We highly recommend Absolute Air.

Denise & Richard Seifert
East Hampton, CT


Product or service reviewed: New gas furnace and heat pump

Absolute Air Services installed a new gas furnace and a heat pump in my home in the week of January 23nd. This was a large project for my little home. Every person I interacted with from Absolute Air Services, were wonderful to work with. Paul from sales, was so helpful in explaining in detail, what would work best in my home, to make my system energy efficient. Lori guided me through much of the paperwork and was extremely knowledgeable in answering all my questions. It had been raining every other day for the last 3 weeks, prior to beginning the job, and the day before they started, it rained about 3 inches. My sump pump was working overtime. Absolute Air sent Anthony and William to do the install, both men were much taller than my basement ceiling could comfortably accommodate. Both men were at my house for 3 full days. My basement is not a pleasant place on a good day, but with all the rain, my basement was more on the order of a visit to hell, while they were working down there. They worked under some very difficult conditions, as my basement was taking on water due to all the rain and about half of my basement is a crawl space. Much of my basement is dirt floors therefore, Anthony and William look a little like mud wrestlers when they emerged for the basement at the end of each of the 3 days. However, despite the grueling circumstances that they were subjected to, they both were incredibly competent, courteous, kind and very helpful professionals. I thank the entire team as Absolute Air for all their good works.

Janice Cavanaugh
East Hampton


Product or service reviewed: heat pump air handler

As always, the service and professionalism were top notch before, during and after the installation. Every member of the Absolute Air Services team that I've dealt with this time & in previous appointments has been outstanding! The first time I ever called this company, another large & well-known company had mistreated & cheated me bringing nothing but problems. I told Absolute Air Svcs. that I decided to try them because I saw an ad that said they were HONEST. They have lived up to that in every way and I am grateful.

Carol Kelley
Middletown, CT


Product or service reviewed: Install a new A/C system

I am extremely happy with Absolute Air Services. I highly recommend them. The office staff, Chuck, Anthony, & Ethan were all friendly, knowledgeable & professional throughout the whole process.

I Cobb
Higganum CT


Product or service reviewed: New central air/heat pump system installed

I have nothing but great things to say about Absolute Air Services who installed a new central air/heat pump system in my condo in October of 2021. Everyone I dealt with (Lori, Chuck, Chris, Dylan and others) were very professional, knowledgeable and patient with my endless questions. In addition, on the various appointments and the install itself, when they gave me an arrival time, that is when they arrived. I also appreciative that they were so knowledgeable on the current energy rebate system and saved me a lot of money in that regard. I highly recommend Absolute Air to anyone who needs their services.

Denise Brown
East Hampton, CT


Product or service reviewed: Installation of Ductless Mini Split

We searched around for months trying to get quotes to put in a couple mini splits, took recommendations from Facebook, from friends, from Google searches - no one showed up. Till I called Absolute Air Service. They actually showed up exactly when they said, they were extremely professional, very knowledgeable & personable to boot! We were so happy with the install that we've recommended them to family. I had to contact them months later to ask a question about the equipment & they got back to me the same day with a detailed explanation. I would 1000% recommend them & I will use them again if we have a need.

Sue Rogowski
Marlborough CT


Product or service reviewed: Repair

I was fortunate enough to have Kevin make the initial diagnosis of a mechanical problem with the central air system as well.return for the repair. He was expert, efficient, and ethical. This is a great company and a great guy.

David Zita
Old Lyme


Product or service reviewed: Heating and air conditioning

Great service from Absolute. Professional job and great staff. Anthony was professional and informative. Love the Mitsubishi heat and air. Thank you for addressing all our concerns timely.

Cheryl Toussaint
Portland ct


Product or service reviewed: Ductless Units

I was interested in getting the units on the wall and asked my neighbor who she recommended. Chuck came out to see me and Cody, Kris and Chris did the installation. Very pleased all the way around.

Tina & Joe
Haddam Neck, CT


Product or service reviewed: Bosch

I've worked with Paul in the past and now with Absolute Air Services. I am impressed. Everyone has been helpful, professional and knowledgeable.

Joe S.
East Haddam CT


Product or service reviewed: Bosch Heat pump

I feel that the money I spent on the work was well spent. 5 stars

Kevin R.
Lyme, CT


Product or service reviewed: AC replacement

I have been a customer of Absolute Air before and I kept having the same issue, Josh C. came out and we determined that I needed a new unit. Kevin and Chris J. came through and did the replacement for us- we are SO pleased! The office staff has been on top of everything from start to finish. I give them all the highest rating possible! I have referred some of my neighbors and they are happy as well.

Charles & Patti D
Middletown, CT


Product or service reviewed: Mitsubishi units

Found Absolute Air Services online and read through all the reviews. I'd have to agree with all the 5 star reviews, Chuck, Kris & Cody were excellent and easy to work with.

Bristol, CT


Product or service reviewed: Wall Units

Found you people in the yellow pages. Chuck was a dream, Bonnie was exemplary and Kris and Cody were magicians

Ray L.
MIddlefield, CT


Product or service reviewed: AC repair

Josh C. came to our rescue with a tricky problem of water dripping onto the stairway. After hours of crawling around the dry "attic", problem found. It was a quick fix after that. Great job.

Judith Banks
Amston, CT


Product or service reviewed: AC Maintenance

Scott N Came in to service AC Unit. He did an excellent job; came right on time, wore a mask, wore shoe coverings and tested and serviced the unit. Answered all questions. Great service. Thank you

Girish Chokshi


Product or service reviewed: Heat Pump- Mitsubishi Systems

Found you all while perusing the internet. Great service and the units work great,

Frank and Lori D
Bristol, CT


Product or service reviewed: AC installation

In 2015 I called and got a quote, I wasn't ready at the time to do this. Fast forward to 2020, I decided I was ready. Steve came back to see me and he was great at re working his original quote. Bonnie was very helpful and Kyle and Joey were courteous, clean and efficient.

West Hartford


Product or service reviewed: Roof top unit for my condo

Everyone that I've interacted with has been very helpful and knowledgeable.

Corinne B
Cromwell, CT


Product or service reviewed: New AC

When we decided to get air conditioning, I spent a lot of time researching different companies. I met with a few of them and decided to go with Absolute. Josh took the time to go over our needs and found us the best option for our home. Cody, Dillion & Kris were great guys. Very respectful of my home. Overall everyone did an outstanding job.

Steven B.
Wethersfield, CT


Product or service reviewed: Ductless

I saw your truck around Essex where I live. I called in and spoke to a really nice young lady Abby, she sent Josh V out to see my home and he came up with what he thought would fit my needs best. Bonnie was great in getting my project on the books and Cody and Kris put everything in without a hitch. Really great company to work with.

Brian C


Product or service reviewed: Lennox

The service all around is great!

Wethersfield, CT


Product or service reviewed: Ductless Units

A co-worker referred me to Absolute Air Services and I was happy with their service. Thank you.

Susan G.
Windsor Locks, CT


Product or service reviewed: Air Conditioning Maintenance

Josh C. is a wonderful young man who is thorough and helpful. He is a five star technician and I have requested to have him service my home in the future.

Elaine E.
Ivoryton, CT


Product or service reviewed: Sales

Josh V came to give me an estimate. It wasn't the lowest, but I had read the reviews and really liked what I saw,and how Josh presented himself. Steve met me for a layout and we had quite a few installers here to get this big project done! I am very pleased with how my project was handled from start to finish.

Pat T
Newington, CT


Product or service reviewed: Replacement Compressor

All work is excellent, clean and efficient

Richard L.
Middletown, CT


Product or service reviewed: 2 Furnaces and 2 Air Conditioners

It is rare to find people who care more about customer satisfaction & quality then getting to the next job. I am VERY impressed with you and I am not one who is easily impressed!

Steve W.
Glastonbury, Ct


Product or service reviewed: Bosch System

My son has worked with Paul before and trusted him. So I trusted you and wasn't disappointed!

C. Dunn
Old Saybrook, CT


Product or service reviewed: Air Conditioning for my condo

I heard about you from my property management building department. Very impressed with the level of work and how my situation was addressed.

Joyce C.


Product or service reviewed: Ductless System

Very pleased with the work done from speaking with Josh to Cody, Kris and Dillon installing and the people in the office. Highly recommend

Jose E.
Watertown CT


Product or service reviewed: Oil Furnace & Heatpump system

Did a google search to find a good company, came across Absolute Air Services and saw excellent reviews all around. We are so happy with the work that was done. Everyone was professional and we really enjoyed working with them from start to finish!

Bill & Vicki K
Wallingford CT


Product or service reviewed: Unit on the roof of my condo

I've been a customer for many years and this is why: My AC stopped working and I called in right away. Josh came to look and I needed a new unit! They were so prompt in handling my need in the heat wave! Everyone is always responsive and I really enjoy working with this company. Bonnie and Steve are so great, as is the rest of their team.

Dot M.
Cromwell, CT


Product or service reviewed: Ductless Installation

My neighbors referred me to you, and everyone whose been out here has been great. My only concern is how difficult the manual is to understand. I've had people come out to help explain and they've all been helpful.

Barbara Z
Madison, CT


Product or service reviewed: Mitsubishi

2 of my friends recommended you, and I am extremely pleased with the work done! I gave you 5 stars because I truly think you are an excellent company to work with.

Marilyn C
Berlin, CT


Product or service reviewed: Furnace

Was referred by Albert and have been pleased with all work done at my residence. They installed a new system at my place of business and am still pleased with Absolute Air Services.

Tom C
Middletown CT


Product or service reviewed: Water Heater Installation

I've been with Absolute Air Services for YEARS! So long in fact that I consider them to be like family. Kevin and Kris were amazing and as always Elizabeth in the office was very helpful. Looking forward to many more years of excellent service!

Dan R
Newington, CT


Product or service reviewed: Ductless Air

Saw a vehicle around town and was moving into a new home. They were so accommodating to my schedule. I really enjoyed working with Steve and the installation team [ Kyle and Cody] Thank you for my new AC!

Barbara C
Colchester, CT


Product or service reviewed: Air conditioner installation

Can’t say enough how nice and polite the guys were. Very respectful and did a great job!!

Stephanie Toolan
Old Saybrook,Ct


Product or service reviewed: Ductless Replacement

We needed to replace a ductless system in a 3 season room and went to the Mitsubishi website, Absolute Air was on the list of dealers. Let me just say, everything about Absolute Air has been fabulous; from Chuck, to the office personnel to Nelson doing the actual installation. Could not have been done any better! Thank you!

Joe and Donna D.
Killingworth, CT


Product or service reviewed: Oil to Gas unit Conversion

Absolute Air Services was recommended to me.

Valerie L.
Middletown, CT


Product or service reviewed: Maintenance and New Gas Unit

Nelson came to do my yearly cleaning and found a pretty substantial issue. Working with Absolute Air has been a pleasure, everyone involved in getting me my new furnace has been helpful and professional.

Mary-E S.
Prospect, CT


Product or service reviewed: AC & Furnace replacement

Everyone from Chuck to the guys installing my equipment was on time, friendly and proficient. Very pleased with the work.

J. Murphy
Middlefield, Ct


Product or service reviewed: Heat Pump and Furnace replacements

We found Absolute through a friend who knows the family and came highly recommended. The entire Absolute Team is great!

Megan P
Glastonbury, Ct


Product or service reviewed: Air Conditioner replacement

We found Absolute Air through a web search, and needed someone to look at our AC. Kevin came out walked us through what was wrong. We decided to replace- Chuck then came and saw us and we found what works best for us. Bravo! From Kevin to Chuck to the installation guys- it was an easy process

Andre N


Product or service reviewed: Central Air

I found them over the internet and called for new AC. They got the job done before the July 4th holiday, They were courteous to my wife and newborn

Chuck C
Wethersfield, CT


Product or service reviewed: HVAC Replacements

Found Absolute Air services through Home adviser/Angie's List. Great Installation team and really great problem solving when it came to addressing unexpected issues

Ethel P.


Product or service reviewed: Ductless System

Looked you all up online. Joshua came out to look at our home, and we went with a ductless system. The Install Team was excellent all around and we are very pleased. My only concern was that we didn't know we needed an inspection until after we opened our mail. Otherwise we had a great experience and would use you again.

Chester, CT


Product or service reviewed: Furnace serviced

I am so impressed! I called this morning to speak with a super friendly gal, Elizabeth, to let her know that our smoke detector went off when the heat went on, we’ve been having this issue for a few months - she apologized that they couldn’t come today but definitely the next business day, but as luck would have it she called back saying that they had received a cancellation and would come right now! We had several people come look at it... no one could figure it out. Until Kevin... he was so down to earth and wasn’t going to leave until he figured out our issue... after taking everything apart he found the problem which was twigs & debris in our chimney. He got out his vacuum and got rid of everything- something I’m sure he could have left for a chimney guy to tackle and then ran numerous safety checks. I am now comfortable having the heat on knowing my family will be safe. I’m so glad to have found a reliable company like absolute air services- they’ve got a customer for as long as we live in the area!!!

Susan Starr
East Berlin, ct


Product or service reviewed: Absolute Air Services, LLC Winterization Service

Field Representative Corey performed to perfection. He explained the procedure and answered all questions. Rating: Five Stars

William Rachmiel


Product or service reviewed: Fall Maintenance

Kevin and Scott were both friendly, clean, polite and knowledgeable. We give them both 5 STARS!

William M.
Prospect Ct


Product or service reviewed: Oil Furnace & Heat Pump Systems Replacement

We were referred by our friend Tom-Great work! The guys were so nice and we appreciate everything you did for us!

Janet S.
Berlin, CT


Product or service reviewed: Ductless

Kept seeing their vans around so decided to give them a call. Everyone has been polite and professional 100%. Very satisfied with all aspects of Absolute Air Services!!!

Mark C
Middletown, Ct


Product or service reviewed: Mitsubishi

Courteous, timely and clean. Will be calling them for any future needs

Newington, Ct


Product or service reviewed: Mistubishi Ductless

Excellent Work from start to finish

Troy A.
Colchester Ct


Product or service reviewed: Mitsubishi Ductless

Very Pleased with Service!

Bernadette P.
Haddam. Ct


Product or service reviewed: inspecting and cleaning Mitsubishi heat pumps

Corey (technician) was on time and most friendly. He asked all the right questions, located the units and went straight to work. He explained his processes completely. He also provided some helpful hints on cleaning and battery changes. After arranging this service call with Elizabeth in the office and experiencing Corey on the job I am feeling most comfortable.



Product or service reviewed: air conditioners

We are extremely happy with Absolute Air. When we decided to have air conditioning installed, they came to our house and gave us excellent suggestions and a very specific plan for what they could do, how they would do it, how long it would take, and what it would cost. They installed our units several years ago and did a wonderful job. Today Andrew came for normal preseason maintenance. and I was so impressed with him. He was thorough, friendly but completely focused on what he was doing. He was so quiet as he moved about, and in and out of the house. His work was clean. He was out in a downpour for quite a bit of time, and was very upbeat about it when I expressed my concern for him.This company and the employees we have worked with get a 10 star rating from us!

Mary Cherry
Gales Ferry


Product or service reviewed: Annual A/C Maintenance/Service:

Technician ANDREW C. prompt/on time for appointment, very cordial/friendly and highly skilled/professional !!!

Steve Petruzzi
Newington CT 06111


Product or service reviewed: Mitsubishi Ductless System

Nelson and Jason we're professional and clearly explained everything. Left everything indoor and outdoor neat and clean. I love the system it cooled off upstairs and downstairs in short period of time. Thanks to all.

Nancy Burkhart


Product or service reviewed: Quote to solve inadequate bathroom ventilation

Josh made my day! He came over to assess and provide a quote to correct inadequate bathroom ventilation. I was expecting an expensive quote (several thousand dollars) for a complicated fix. Josh took his time studying the situation and identified a problem with the current set-up. He clearly explained to me what needed to be done. After a $20 tool from Home Depot and about 15 minutes of work the problem is solved.

South Glastonbury, CT


Product or service reviewed: Ductless mini-split heating and cooling

I just wanted to contact you and thank you for everything that went into our ductless systems and making the drive out to our home several times to meet with my husband and me. Steve, you and your staff have been nothing but incredible to work with. Everyone on the phone has been incredibly courteous and kind. Your technicians Andrew and Nelson are amazing! They are so incredibly respectful! I believe they were at our home in total five days and they were always so polite and tidy. As a mom with little ones crawling and toys and chaos everywhere I want you to know how much I appreciate the covers on the shoes and the techs always laid down canvas dropcloth where they worked. Andrew and Nelson honestly were above and beyond. Our three boys grew to love Andrew and Nelson so much that every afternoon when the guys would leave my boys ran to the window to wave and blow kisses to them...And EVERY DAY Andrew and Nelson looked for them in the window and waved at my boys until they had pulled away! They were honestly so great to work with. They even asked when the baby napped to avoid drilling during his sleep time. You guys really are a top notch company and I want you to know, Steve, you and your employees are truly wonderful and made this a fantastic experience for us! Thank you for being so exceptional and for being everything a company should be - trustworthy and loyal to its customers! We are so grateful for your genuine interest in helping your customers receive the best care. I would recommend you over and over again and will do so in the future! Thank you again so so very much! You guys truly are the BEST!

Orange, Ct


Product or service reviewed: A/C service

Service Tech, Andrew C was punctual, courteous and respectful of our home. Knowledgeable young man. Completed service and explained what he was doing and why. This is the second time I used this company. Last winter they repaired our furnace after two other companies failed to do so. Highly recommend them.

Bert Nadeau


Product or service reviewed: Service

Outstanding experience. Just had my ac/furnace serviced by Andrew C the Absolute Air Service tech. Andrew was prompt and very courteous. Well informed and answered all my questions and concerns. A job well done.

Michael DiCandio
Cromwell, CT


Product or service reviewed: AC/HP Maintenance

Excellent service from Absolute. Andrew C. just completed our spring maintenance service. Punctual, courteous and thorough.

Terry Hammond
Prospect, CT


Product or service reviewed: '2019 Spring Cleaning - A/C

Andrew C .did a commendable job today with servicing our burner and A/C units. He was very knowledgeable and informative about what he was doing along with specific instructions regarding the recommended required cleaning of our humidifier for the next Fall '2019 visit. Also, he showed us how to to monitor our downstairs zone for A/C & heating performance..

Ronald Nagy
Cromwell, CT


Product or service reviewed: Air Conditioning Unit Serviced

Andrew C.serviced our A/C unit today and was on time, courteous,asked if we had any concerns and questions,and efficient. Today's service call was typical of my dealings with Absolute Air Services,over the past 11 years.

Al Zigbaum


Product or service reviewed: Ductless mini split installation

Chris J. (along with Nelson) did an outstanding job installing our mini split system. He is extremely courteous, accommodating and professional, and went out of his way to explain all aspects of the install and operation of the system. I couldn't recommend him more highly!

George Chapin


Product or service reviewed: Ductless mini split installation

Nelson (along with Chris J.) did an excellent job installing our mini split system. I was very impressed with Nelson's professionalism and courteous manner.

George Chapin


Product or service reviewed: Mitsubishi Ductless Unit

Recently had our unit serviced by Andrew C. He did an outstanding job and I was very pleased with his attention to detail. Outstanding Tech.

Bob Schempp


Product or service reviewed: Lenox air conditioning

Absolute Air was absolutely the best to deal with. From Steve & Bonnie to their whole team. They installed a whole house a/c system including duct work to 1st & 2nd floor. Work was impeccable. Install team (Josh, Rich, Nelson & Anthony) was very knowledgeable, clean & professional. So glad i went with this fabulous team.

Mike Rizzo
Wethersfield, CT


Product or service reviewed: Ductless AC and Heat units

Wow! Truly can not say enough good about this company. From our design and consultation with Chuck, to the install and follow-up with Andrew and Nelson. This company was timely, competitively priced, professional, clean and courteous. Highly recommend and have no regrets! Would use them again in the future for any other house we buy. Fantastic company!

Tom B
Westbrook, CT


Product or service reviewed: heating

I am extremely impressed and thankful for this company. We woke up twice this winter with our furnace not working and our house extremely cold. We called them, they showed up and fixed our problem. Always extremely informative and honest. I recommend this company to everyone !!

Keli Huertas
meriden, ct


Product or service reviewed: Mitsubishi Mini-split system

I wanted to also say to you that the new units are working great. We are very happy with the guys from your company that we worked with. Chuck came out to give us a quote and he was very knowledgeable, friendly and respectful of our home and the pets running around. He developed a configuration that seemed to meet our needs without trying to sell us unnecessary items and he explained everything to us. When we sought other estimates, one contractor suggested a different configuration that seemed to make some sense. Trusting Chuck, we invited him back to consider the new configuration and he promptly came out and agreed it might be a better setup. He then adjusted his estimate accordingly. After we got our third estimate, we decided to go with Absolute. On the day of the installation, Chuck was there to explain the installation to the two installers. Our house is unique in that it has double walls on two sides of the house. This presented a bit of a challenge to the installers because of the thickness of the walls that they would have to go through. The installers, Josh and Anthony, came when they said they would come and worked steadily through the day. They too were very knowledgeable, friendly and respectful of our home and pets. It took four days to complete the installation but they did a nice job and cleaned up when they were finished. Please share these comments with your team and we hope to recommend Absolute to anyone that needs any HVAC service. Thanks again.

Fran C.
Hebron, CT


Product or service reviewed: Gas Boiler water heater

The staff at Absolute Air Services were very kind and courteous, Josh & Andrew the technicians were very professional and did a great job. Sincerely Robert and Francesca Pelc of New Britian, CT

Francesca Pelc
NewBritain, CT


We have used the services of Absolute Air Services for many years now and never have been disappointed. Their service is excellent, very timely, reasonably priced and all their staff is very knowledgeable, friendly and professional. I highly recommend this company!

Gerti W Laesser


Product or service reviewed: Mitsubishi Split installed

Josh and Joe were fabulous, very competent and considerate. We had an excellent experience.

Rob Rosenthal


Product or service reviewed: Cooling and Furnace System

I cannot speak highly enough of Absolute Air Services in Middletown, CT. My central air died on me in the middle of the heatwave at the end of June- and considering I was a full-time telecommuter, I was desperate to find an experienced contractor to remedy my situation and NOT get taken for a ride. Understanding my situation (I was working in 90 degree temps and sleeping in 80 degree temps for days/nights on end), the Absolute Air Services team worked with me to get the necessary people out to my place to diagnose, quote, provide recommendations, expedited the necessary paperwork that my HOA required (I live in a condo complex which has their own approval process for major updates/contract work), order the equipment and then expedite my install. They moved things around in order to get me back up and working - which I cannot thank them enough!!!! Through my desperation, I STILL received fair pricing (I got 4 other quotes), timely service and quality work - which is rare these days, especially when one is desperate as I was. Every single person I dealt with treated me with courtesy, empathy and honesty, even as I suffered from heat & sweat-induced crankiness LOL!! Josh (diagnostics and install), Chris (sales/quotes), Alana and Christine (intake/administration), Rick (install manager), Dave/Brian/Steve (install experts); Bonnie (co-owner/administration) were all wonderful to work with. Absolute Air Services team is definitely a business worth trusting and doing business with!

Janice Iglesias
Middletown, CT


Product or service reviewed: Mitsubishi,mini-split

Chuck Palmer was our salesman. He was very pleasant and honest about what size units we would need for our home. We own a large 112 year old Victorian and the units he quoted us cool our house perfectly. The units are whisper quiet you don't even realize they are on. We would also like to compliment the 2 young men who installed our units. Josh and Allen were VERY professional, clean and respectful while in our home. We highly recommended Absolute Air to anyone who is tired of using window air conditioners! Thank you! Fred and Anita

Fred wallner
New Britain, ct


Product or service reviewed: Replace water heater

Absolute Air provided superior customer service when our gas water heater stopped working and had to be replaced. Absolute was very responsive to our needs and did the work to remove and replace the water heater on a Sunday! We highly recommend Absolute. They are professional and did an excellent job in our home.

Patrick DeLorenzo
Bloomfield CT


Product or service reviewed: AC Repair

We were facing a non-working AC on Sunday over a very hot holiday weekend with our little grandkids staying over. Called the emergency service hoping to get someone here on Monday. Steve, the owner, called us back within minutes of leaving a message saying he was not far from us and would be right over. He arrived when he said he would be here. Diagnosed the problem within seconds. Fortunately the fix wasn't major and we're back to a cool house. That is service!!!

Jim Heisler
Bloomfied, CT.


Product or service reviewed: Heat/AC diagnostic and repair

After some condo renovating my father in his attempt to update the thermostat blew the transformer. Being the summertime, I contacted several other companies who never emailed/called back and I began to think I would spend the whole summer without air. Absolute Air within 24hrs returned my phone call and through a cancellation I got in the next day. The receptionist was personable and amazing! And Kevin was awesome! He was super fast, informative, and gave me great advice. I wasn't pressured into buying or replacing any parts of my ac/heat pump system but at the same time gave me his recommendations/advice which from past experiences being a woman I have had to deal with the opposite. Love this company and will remain a loyal customer for my future needs.

Joanna S.
Middletown, CT


Product or service reviewed: New HVAC system

Absolute Air installed a new HVAC system and all new ductwork in the 1892 house that I'm renovating. Rick and his team designed a killer layout that's functional, efficient, and works with the layout of the house. I can't say enough about the entire Absolute Air team, from people in the office to the installation experts. They were all very professional and courteous.! Thank you for a job well done!

Tom McCaughey
Portland, CT


Product or service reviewed: Annual A/C Maintenance

Tech (Andrew) was On-Time, Courteous/Friendly to My Questions, and Knowledgeable. Have had nothing but GREAT Service since becoming a Customer of this Company in 2014.

Steve Petruzzi


Product or service reviewed: air conditioner maintenance

Andrew Colloccio was friendly, courteous, and efficient in servicing our central air conditioning system today. He is an asset to your company.

William Prentice


Product or service reviewed: Replace Heat/Air Conditioning

We just had our heat/air conditioning replaced. Absolute Air Services has been great through the entire process, from providing estimates to installation. The technicians were professional and courteous. Bonnie made the rebate process so easy. Absolute Air also maintained our previous system, and we look forward to working with them in the future. We highly recommend Absolute Air.

Susan Smith
Newington, CT


Product or service reviewed: Air conditioning and heat maintenance

Absolute Air Services and their staff are there when you need them! Always courteous and helpful. The regularly scheduled maintenance for air conditioning and heat take the worry out of the change of seasons. Andrew Coloccio just complete our air conditioning maintenance - on time and with a smile. Thanks!

Jo Montgomery
Old Saybrook, CT


Product or service reviewed: 2017 Spring AC Maintenance Service

We just had our annual Spring AC Maintenance done today by Josh from Absolute Air Services. As usual, he did a thorough and excellent job in checking everything, replacing the filter, etc. Josh adjusted our thermostats and gave us a demo on how to utilize the thermostat. Since our furnace and AC unit is 16 years old, he also spent some time providing us with information on some of the newer, efficient units should we need to replace what we have sometime in the future. Josh is always patient with us answering any and all questions we ask of him. We highly recommend Absolute Air Services!

Ron & Valerie Nagy
Cromwell, CT


Product or service reviewed: Mitsubihi ductless cooling and heating system

I had a Mitsubishi Electric 4 port ductless cooling and heating system installed by Absolute Air Services after a number of months researching other companies who are certified by Mitsubishi to provide this service. I was extremely pleased with Absolute Air Conditioning Services. The team that came out to install the system was very knowledgeable, professional, efficient and courteous. They had to make some adjustments to the original plan to insure the system would perform at its maximum efficiency. They did this on their own even though the electrical connections would be more extensive. After the installation, a team member (Allen) took his time and explained everything I needed to know about running the system and made sure I had no more questions that he could answer. The office team was easy to work with and very accommodating. The system was also fairly priced. I would highly recommend Absolute Air Services for installing a Mitsubishi ductless cooling and heating system.

Robert Quercia
South Windsor, Ct


Product or service reviewed: New furnace

Absolute air service installed and serviced our furnace. They initially explained the process to us and on the day of the install, were fast and efficient. I would recommend to any home owner looking for reliable, thorough and reasonable company to work on their home.

Tanya Kennedy
Berlin, CT


Product or service reviewed: Mitsubishi unit

I had a Mitsubishi unit installed in my house about a year ago and it was the best decision I have ever made. The installer was very knowledgeable of the product. The installation was very quick and my unit was ready to use immediately the remote is very easy to use almost self explanatory if I have any questions absolute air is always willing to answer them I would recommend this product to anyone looking to heat or cool their house.

Jose Ramos
Hartford CT


Product or service reviewed: Heating and Cooling System

We were completely satisfied with the level of professionalism and prompt service we received from Absolute Air Services. Their customer service has always been friendly and courteous. We have and will continue to recommend them to friends and family.

Ralph Triompo and Debra Triompo
East Hampton


Product or service reviewed: Service

Five words for the five stars: ~ Thorough ~ Quick ~ Efficient ~ Informative ~ Reasonable A definite recommendation!

David de la Cruz
Middletown, CT


Product or service reviewed: Air Conditioner replacement

I was very happy with the service provided when we needed to update our 30 year old air conditioner. The salesperson worked hard for our business and did a tremendous amount of legwork to help us identify the right equipment for our special requirements. He stayed connected through the process and followed up to make sure we were 100% satisfied with the installation. The installation team was also first rate. I couldn't be happier with the services provided by Absolute Air Services and would call them first the next time I have a need for any heating or air conditioning equipment.

Jeff Yardis
Middletown, ct.